As an Extreme Ultraviolet Software Technical Support Engineer, you are an essential part of a new site start-up Customer Support team for TSMC as they build their first high tech fab just north of Phoenix, Arizona. You will be responsible for providing technical expertise to the Fab Support team and Customer during machine issue escalations, complex repair execution, and sequence preparation. You will drive issue resolution and provides structural follow-up in order to improve ASML procedures and ways of working at local sites. You will be responsible for the Software (SW) on both the Scanner and Source computer and operating systems. You will provide monitoring of SW configuration and compliance, as well as in-fab and remote support for critical SW upgrades and escalations. You will work closely with the DUV SW team, as well as the other Scanner competencies and Applications team.
Role and responsibilities
Education and experience
Skills
Working at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems.
To thrive in this job, you'll need the following skills:
Other information
Role within OfficeResponsibilities:
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. * 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with applicants who are immediately eligible to access controlled technology.
EOE AA M/F/Veteran/Disability
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Diversity and inclusionASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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