Monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems. Assists with the day to day maintenance and operations of Medical Mutual's systems. Supports production as part of a 24x7 on call rotation. Diagnoses availability, latency and performance issues; making improvements in code

Infrastructure Engineer II Completes service requests and maintenance support in a timely manner. Documents the use of new features and procedures to improve server host systems and security operations. Assists with configuration management and change control of host systems. Assists with implementing host systems upgrades and expansions without adversely affecting system

Provides consultation to non system administrators, the development team and infrastructure team with the design and support of host systems with client and internal applications by actively participating in client and internal project meetings. Creation and maintenance of end to end automation of deployment, monitoring, and infrastructure management. Build and configure

Portfolio Leadership Provide strategic leadership for a set of portfolios, aligning project activities with organizational objectives. Collaborate with executive sponsors to understand business objectives and ensure project alignment. Stakeholder Engagement and Management Identify, engage, and manage stakeholders at various levels. Foster positive relationships with execu

Supports development and maintenance on new and existing applications by analyzing, designing, architecting, and writing code of increasing complexity that complies with our enterprise environments and coding standards Participates on a highly collaborative Agile Scrum team working closely with the Product Owner, Scrum Master and other team members while functioning as de

Architect I Acts as a subject matter expert (sme) to assist various IT areas to support efficiencies in overall design for implementations of new technologies and improvement of existing processes. Advises on best practices and ensures policy and procedure adherence. Assists in the definition of the current and future state and the transitional plan. Focuses on the increm

IT Project Manager I Assists in managing all stages of the IT projects assigned with management support, including planning, implementing and monitoring activities. Work with IT line managers and team members to develop appropriate methodology plans and assists with appropriate tasks, resources, milestones, cost analysis and timelines. Provide all levels of project commun

Business Systems Analyst II Captures business needs and shapes requirements through dialogue with business partners and IT. Assists in the development of the business case and project estimates for the proposed solution. Supports the development of documentation of solutions and verifies against user requirements. Assists in conducting design reviews and walkthroughs to c

Enterprise Business Intelligence and Reporting Analyst II Gathers, organizes, and analyzes data from various sources to support business intelligence and reporting initiatives. Contributes to design and implementation of reporting solutions, ensuring data accuracy and consistency. Ensures data integrity and adherence to data quality checks to ensure accurate reporting. Cr

Organizes, attends, and runs a variety of events representing Medical Mutual to educate and sell within the individual market. Develops and maintains relationships with retailers, community/faith based groups and associations to leverage event opportunity to increase sales of under and over 65 contracts. Maintains relationships with individuals through phone calls, emails

Manages and trains team members. Proposes premiums that achieve company goals. Forecasts the future Trends. Reviews appropriateness of rating factors by plan, area, network, etc. Performs ad hoc analyses as needed. Monitors emerging experience. Performs other duties as assigned. Qualifications Qualifications Education and Experience 6 years of actuarial work with 3 years

Provider Contract Support Specialist Follows up and tracks agreements and amendments in document management systems for approval. Uploads correspondence, and maintenance documents into document management system. Researches and/or routes issues to the Provider Data area and workflow queues for resolution. Answers inquiries from providers; resolves and/or refers issues reg

Infrastructure Engineer I Completes service requests and maintenance support in a timely manner. Learns assigned technology platforms through direct interaction with coworkers, approved training classes and management directed activities. Documents system information and creates reports as directed by supervision. Optimizes work performance through teamwork and a strong c

Manages employees and associated budgets who provide technical support for the named areas. Supervises the forecasting and capacity projection of hardware to ensure timely acquisition of technology to provide proper availability and performance. Interfaces with user and applications areas and provides technical guidance when required. Provides input into the development o

Manages the Certificate Development staff and their work. Oversees the creation of plan documents for individual and all size group products. Leads certificate/policy state filing efforts covering a wide range of products on behalf of Medical Mutual and its subsidiaries. Negotiates changes or acceptance of language with Departments of Insurance, to achieve filing approval